Contact
Contact Policy
AIRED Innovation Ltd
We aim to provide clear and timely communication. Customers may contact us using the methods below.
1. Email
For all enquiries, including orders, returns, and general support, please contact us by email:
Email: info@airedshop.com
We aim to respond to all email enquiries within 24–48 hours, excluding weekends and public holidays.
2. Social Media
You may also contact us via Instagram for general enquiries:
Instagram: @AIREDUK
Please note that complex or order-specific enquiries may be redirected to email for security and record-keeping purposes.
3. Postal Address
Written correspondence can be sent to:
AIRED Innovation Ltd
Unit 14B
Barrowfield Business Park
Barrowfield Road
S63 0BF
United Kingdom
4. Response Times
While we aim to respond within 24–48 hours, response times may be longer during peak periods or public holidays.
5. Record Keeping
For clarity and security, we recommend contacting us by email for all matters relating to orders, payments, returns, or personal data.